Welcome to be our distinguished agent!
Product Description:
43S small character inkjet printer with a easier operation, less maintenance, more excellent overall performance, specifically design to meet the basic needs of customers , do not need preventive maintenance and can run for a long time. The overall use of modular design, easy and simple to replace the module ; With 640x480 TFT color display, the information WYSIWYG; The advanced software algorithms, accurate positioning of each drop of ink, high-speed printing can still achieve the perfect printing effect.
After Sales Service
1.Installation Service
Installation Services are available with all machines. We dispatch technician to customer's factory for installation and preoperation of machines.
2.Training Service
Our technician is available to your factory and offer training of how to use our machines.
As well, you may send your technician to our company to learn how to operate machines.
3.Quality Guarantee
We guarantee the quality of machine (e. G. Processing speed and working performance is the same as the data of samples making).
We sign the agreement with detailed technical data.
We arrange final test before shipment. We run the machine for a few days, and then use customer's materials for testing.
After making sure machine is working well, then shipments will be made.
Machine warranty is 2 years. We offer flexible extended warranties if needed.
Please advise us following information to recommend you most suitable machine:
1> What's kind of material do you want to mark? metal parts or non metal material?
2> What's the max working area do you need? we can provide you with 110*110mm, 175*175mm, and 220*220mm, 300*300mm, or customized as your demand.
3> What is the mostly used thickness and what is the maximum thickness?
4> What is the max dimension of your materials ?
5> After mark, what will be the metal used for? (application)
6> Are you an end user or reseller?
According to your above information,we'll recommend the most suitable machine to you.
FAQ
Q: How to operate the machine? is training necessary?
A: The machine is mainly controlled by software. Before shipment, we will make a simple operation manual with pictures and provide user manual of software. According to customers' requests, we can send our technician to customer' plant for machine training or customers can come to our plant for machine training if needed.
Q: In case machine exists the problem, how to do after sales service?
A: We provide two years machine warranty. During the two-year warranty, in case of machine exists the problem, we will provide parts required with free of charge by express. But as for the parts damaged by artificially, it does not fall on our warranty list. After the warranty, we still provide lifetime service.
Q: What's package?
A: We have 3 layers package. For the outside, we adopt Wooden case. In the middle, the machine is covered by foam, to protect the machine from shaking. For the inside layer, the machine is covered by the waterproof plastic bag.
Q: What's delivery time?
A: Generally speaking, lead time is 7 work days after receiving the payment.
Q:What's the delivery terms?
A:We usually make delivery by air for sample order based on customers' requests, and we mostly make delivery by sea for formal order.
Q: Can we add a protection cover?
A: Yes, we can add a protection cover if you need. We can customize the design as customers' requests.
Why choose us?
What is our Product Line?
How is our product quality?
What about the application of our machine in marking industry?
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